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Orange launches new mobile banking service in France

BBR Staff Writer Published 03 November 2017

Orange has launched new digital bank in France, which offers free mobile banking service for the customers.

Orange Bank will provide customers with real-time balances, mobile payment, innovative uses and virtual adviser round the clock.

The new banking service allow customers to pay either with their bank card or their mobile, send money by SMS, check their bank balance in real time.

Customers can also temporarily deactivate their card and reactivate it again if the card is retrieved and interacting through the virtual advisor.

The new banking service will also use Orange France's network of stores to assist customers who prefer human contact. Around 890 specially trained IOBSP (intermediaries in bank operations and payment services) employees will offer services in 140 authorized stores in France.

Orange chairman and CEO Stéphane Richard said: "A 100% mobile-based bank that is dedicated to providing an incomparable user experience. A bank that combines the best innovations available on the market today into a single offer.

“A bank that will listen to its customers and constantly enrich its offer and its features to meet their expectations. In short, a bank with the customer at its heart. I am particularly pleased that our customers can discover and benefit from it today.”

Orange offers global IT and telecommunication services to multinational companies in around 29 countries.  The company employs around 152,000 people, of which 93,000 people works in France.

Image: Orange is providing free mobile banking service for customers in mainland France. Photo: courtesy of Orange.